Snapshot of the Australian interlibrary loan environment 2018

The ALIA Interlibrary Lending Advisory Committee conducted a survey to gather information on current interlibrary loan and document delivery (ILL/DD) processes and practices in Australia. The aim of the survey was to take a snapshot of the ILL/DD environment in Australia in 2018, with a view to inform future directions.
 
This report outlines the findings of the survey, with some analysis and recommendations by the Committee. The information gathered will assist the Advisory Committee, and more broadly the Australian Library and Information Association (ALIA), in its quest to promote and improve the services provided by all kinds of library and information agencies.