Digital engagement and the ATSILIRN protocols: Indigenous Australian experiences and expertise guiding the use of social media in libraries

ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
 
This conference paper discusses how the State Library of New South Wales has adopted the ATSILIRN protocols in its use of social media to engage with Indigenous communities and in sharing Indigenous material with the wider community. It provides case study examples of ways in which staff have built capacity and made informed decisions about utilising Indigenous content in social media. The paper aims to inspire others to deliver client services that incorporate the user needs of Indigenous people and communities.