Guidelines on library and information services for people with disabilities

The aim of these Australian Library and Information Association (ALIA) guidelines is to provide all libraries, regardless of type, size or resourcing, with minimum standards for the provision of accessible and inclusive services for people with disabilities. These guidelines can be used to:

• analyse the present level of service,
• facilitate forward-planning,
• develop strategies for more effective services

These guidelines provide a benchmark to ensure that a standard minimum level of service is provided across the entirety of the library and information services sector.