Lean ethnography: Gain insights to improve the library experience [slides]

ALIA Library

Creator
Lawrence, Kate
Description

ALIA Information Online 2017 Conference, 13-17 February 2017 Sydney: Data Information Knowledge
 
This conference presentation (PowerPoint slides) discusses the use of ethnography to survey user experience.

Publisher
Deakin, ACT: Australian Library and Information Association
Date
2017
Type
Format
Identifier
Language
en
Relation
https://read.alia.org.au/alia-information-online-2017-conference-program
Coverage
Australia