Buckley, Susanne; Goldsworthy, Rebecca; Harrison, Michelle; Masters, Kate; O'Brien, Megan; Prezios, Poppy; Quilty, Elizabeth
ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
This conference presentation (PowerPoint slides) discusses the how in applying DT principles to wayfinding, Monash University Library's Wayfinding group was able to propose more intuitive services grounded in the user experience. The Wayfinding group shared insights with other library project groups, helping colleagues to employ DT in the development of their projects. One instance of such collaboration informed the composition and placement of touchscreens to enhance user navigation in the library.
Deakin, ACT: Australian Library and Information Association