The tipping point: How granular statistics can make a big difference in understanding and demonstrating value
ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
Abstract:
Purpose
The purpose of this paper is to introduce an original, quantitative approach to examining the use of library electronic resources by demographic (or 'market segment'). In turn it provides an innovative way to demonstrate and explore the value of libraries and importantly, electronic collections.
Methodology