ALIA Information Online 2015 Conference, 2-5 February Sydney : at the edge
This conference paper has three purposes: to give an overview of the Australian digital collections as they stand today; discussion of the marketing of digital collections tied to a pilot study that the authors have undertaken and finally, to discuss assessment and evaluation of what users’ desire in a digital collection.
ALIA Information Online 2015 Conference, 2-5 February Sydney : at the edge
This conference paper discusses using Design Thinking (DT) as an innovative way to approach the issues that arise with varied and changing situations currently facing libraries. DT draws on discourse from a range of disciplines to provide a methodological framework for user-centred problem solving (Dorst, 2011).
ALIA Information Online 2015 Conference, 2-5 February Sydney : at the edge
This conference workshop (PowerPoint slides) discusses the virtual reality head-mounted display, the Oculus Rift, and how it can be used in libraries.
ALIA Information Online 2015 Conference, 2-5 February Sydney : at the edge
This conference workshop discusses the virtual reality head-mounted display, the Oculus Rift, and how it can be used in libraries.
ALIA Information Online 2015 Conference, 2-5 February Sydney: at the edge
This conference presentation (PowerPoint slides) discusses the future library trends outlined in the 2014 NMC Academic Library Horizon Trends report and how they apply to Australian academic libraries.
ALIA Information Online 2015 Conference, 2-5 February Sydney: at the edge
This conference paper discusses the future library trends outlined in the 2014 NMC Academic Library Horizon Trends report and how they apply to Australian academic libraries.
ALIA Information Online 2015 Conference, 2-5 February Sydney : at the edge
This conference presentation discusses the redesign of services, service design approach, staff ideas and input, customer ideas and inputs, service principles and making changes to library services.
ALIA Information Online 2015 Conference, 2-5 February 2015 Sydney : at the edge
This conference paper discusses a redesigned service model is based on eight foundation service principles. The new service model articulates a future state for us to work towards. We have designed service zones that are aligned to designated library spaces. We have redesigned our service processes to make them simpler for staff and easier for the customer. Our new service model brings together the physical and digital to create an integrated customer experience of the library.
ALIA Information Online 2015 Conference, 2-5 February 2015, Sydney: at the edge.
National 2014 Conference, 15-19 September 2014 Melbourne : together we are stronger
ALIA National Conference provides the platform as a meeting point for all Library and Information professionals, from all sectors and all areas of Australia and the international community.
