ALIA New Librarians' Symposium 9 (NLS9), 5-7 July 2019 Adelaide: collaborate deviate innovate
Recording (MP4 audiovisual) of lightning talk on a new volunteer Greeters Program, launched in 2018, which has transformed the State Library of Victoria visitor experience and is making a significant contribution to strategic goals of removing barriers, being open and inviting and placing people at the heart of everything we do. The Greeters Program consciously aimed to recruit volunteers that mirror the demographics of visitors to the library.
Deakin, ACT: Australian Library and Information Association
State Library of Victoria
Download greeters_program_video.mp4 (16.02 MB)