Sie, Rory; Nolan, Debra
ALIA Information Online 2019 Conference, 11-15 February 2019 Sydney: Infinite Possibilities
This conference presentation (PowerPoint slides) supports the paper which discusses the role of artificial intelligence (AI) in providing solutions to the challenges in fulfilling library client service requests 24/7.
Deakin, ACT: Australian Library and Information Association
University of Wollongong