ALIA Internet access in public libraries survey 2013

Internet access in public libraries has become a core offering, providing equity of access for people without the benefit of a PC at home, and the demand from library users has been on a consistently upward trend for more than a decade.

The responses to the 2013 survey, in common with those of 2011, suggested that libraries will continue to face a tough juggling act to deliver what library users want and need, within the limitations of their current budgets and within the capacity of their existing staff.