National 2016 Conference, 29 August-2 September 2016 Adelaide: Engage Create Lead.
This conference presentation (PowerPoint slides) supports the paper which discusses how the NSW Parliamentary library went about building a learning organisation. The NSW Parliamentary Library is the oldest specialist library of its kind in Australia. The staff of the library are also specialists, who possess remarkable amounts of knowledge about parliamentary resources and history. Like many libraries today, a great deal of this knowledge is tacit, with vast amounts of corporate knowledge embedded in the memories of comparatively few individuals.
In the 2014/2015 Business Plan, in line with the strategic plan of the Department of Parliamentary Services, the Parliamentary Librarian set a goal-based activity to “Build a learning organisation”. A project team was formed, and an original plan for knowledge-sharing and capacity-building was implemented. The results have been overwhelmingly positive, promising and even unexpected.